DISCOVERY · MAY 2026

Tell us about Acme Plumbing Tampa

Plumber in Tampa · acmeplumbing.com

We ran your free audit using public data. Now we need your ground-truth — license #, pricing, top customers — to make our weekly content & deploy plan 25% more accurate. Takes 20 minutes. Skip any question marked OPT. MUST and HIGH are critical.

~20 min
Time to fill
46 Qs
19 must · 19 high · 8 opt
65 → 90%
Audit accuracy lift
🏢 Brand & History
Who you are and how you got here.
1. Year you started in business MUST
2. Family-owned or corporate? HIGH
3. How did the business start? (1-2 sentences) MUST
4. Top 3 cities or ZIP codes you service most MUST
5. Service radius from main location (miles) HIGH
6. Licensed in which states? (list comma-separated) MUST
7. Master license # (we publish in schema.org for trust) HIGH
💰 Pricing & Services
What you charge and what's included.
8. Do you have a published price list on your site? HIGH
9. Service-call fee (waived if you do work?) MUST
10. Hourly labor rate (residential) MUST
11. Do you offer 0% financing or payment plans? HIGH
12. Warranty/guarantee length (e.g. "2-year parts + labor") HIGH
13. Top 3 most-requested services + typical price range MUST
⭐ Customers & Reputation
What customers say and how you prove it.
14. Total Google reviews (approximate) MUST
15. Average Google rating MUST
16. Are you BBB-accredited? Rating? HIGH
17. Top 3 customer wins (project + outcome) — we can quote them on schema.org HIGH
18. Permission to publish customer quotes? (we ask before publishing each) MUST
19. Best year of business so far and what made it different? OPT
⚙️ Operations
How calls become jobs.
20. How do customers reach you? (check all) MUST
21. Number of full-time techs/installers MUST
22. CRM/dispatch software HIGH
23. Average dispatch time on emergency calls HIGH
24. Do you offer 24/7 emergency? Same-day? MUST
25. Top customer complaint (be honest — fixes our recommendations) OPT
📸 Content & Assets
What we can publish for you.
26. Photo archive: how many before/after pairs? HIGH
27. Video content available? OPT
28. Team photos? Headshots? Group shots? HIGH
29. Industry certifications/affiliations (PHCC, NECA, ACCA, manufacturer authorizations) HIGH
30. Any "as-seen-in" media coverage to surface? (links) OPT
📣 Marketing
Where your customers come from today.
31. Monthly marketing spend (rough estimate, $/mo) MUST
32. Top 3 lead sources by volume MUST
33. Currently using Angi/Thumbtack/HomeAdvisor? HIGH
34. Google Local Service Ads active? HIGH
35. Currently paying for SEO agency? HIGH
36. Social media (which platforms)? Most engaged? OPT
🌐 Website & Tech
What we need to deploy fixes.
37. Website CMS (so we know how to deploy fixes) MUST
38. Who manages your site today? MUST
39. Can you grant us temporary admin/FTP access? HIGH
40. Hosting provider OPT
41. Any 3rd-party tools embedded (CallRail, ServiceTitan widget, chatbot)? OPT
🎯 Goals
Where we're going.
42. Single biggest pain right now (one sentence) MUST
43. What does success look like in 6 months? MUST
44. Specific competitor you most want to outrank in AI HIGH
45. Open to publishing 1-2 blog posts/month under your name (we ghostwrite)? HIGH
46. References we can show this Discovery to? (other clients in your area) OPT

Your answers go to Acme Plumbing Tampa only. We never publish customer quotes without explicit Yes on Question 17.